Last updated: July 27, 2026
This Privacy Policy explains how AOLANLA Beauty Tools (“AOLANLA”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you visit aolanlabeauty.com, submit an inquiry, create an account, or place an order.
Information we collect
Depending on how you use the website, we may collect:
- Contact information, such as your name, company, email address, telephone number, and the information you include in an inquiry.
- Order information, such as billing and shipping details, products ordered, order value, and transaction status.
- Account information, if you create a customer account.
- Customization information, including brand requirements, artwork, product specifications, sample feedback, and packaging preferences that you choose to provide for an OEM or private-label project.
- Technical information, such as IP address, browser type, device information, pages viewed, referring page, and security or server logs.
- Cookie information used to keep the cart and checkout working, remember preferences, protect the website, and understand website performance.
How we use information
We use information to:
- respond to product, sample, wholesale, and private-label inquiries;
- prepare quotations and communicate about specifications, samples, production, quality checks, and delivery;
- process orders, payments, refunds, and customer-service requests;
- operate customer accounts, carts, checkout, and website forms;
- prevent fraud, abuse, unauthorized access, and other security incidents;
- maintain and improve the website, products, and customer experience;
- comply with legal, tax, accounting, and regulatory obligations; and
- send marketing communications where you have requested them or where otherwise permitted by applicable law. You may unsubscribe at any time.
Payments
Online payments are processed through PayPal. We do not receive or store your complete payment-card details. PayPal processes payment information under its own privacy terms. We receive transaction information needed to confirm and administer the order.
Website forms and email
Information submitted through our contact, consultation, subscription, or quotation forms is stored on the website and may be delivered to our business email accounts so that we can respond. Please do not submit passwords, payment-card details, or other unnecessary sensitive information through a general inquiry form.
Cookies
WordPress and WooCommerce may set cookies required for login, cart, checkout, account preferences, and website security. Optional measurement or advertising cookies will be used only when the relevant service is installed and, where required, after consent. You can accept, reject, or change optional categories through our consent controls and review full details in the Cookie Policy. Blocking necessary cookies may prevent the cart, account, or checkout from working correctly.
How we share information
We may share information only as reasonably necessary with service providers that help us operate the website and fulfil requests, including website hosting, email, payment processing, fraud prevention, analytics, logistics, customs, and professional advisers. We may also disclose information when required by law, to protect our rights or users, or in connection with a business reorganization. We do not sell personal information for money.
International processing
AOLANLA serves customers in multiple countries. Your information may be processed in China and in other countries where our service providers operate. Where required, we take reasonable steps to use appropriate safeguards for international data transfers.
Retention
We retain inquiry information for as long as needed to respond and maintain relevant business records. Order and transaction records may be retained for accounting, tax, warranty, dispute, and legal purposes. Account information is retained while the account remains active, subject to applicable retention obligations.
Your choices and rights
Subject to applicable law, you may ask to access, correct, delete, or receive a copy of personal information we hold about you, or object to or restrict certain processing. You may also withdraw marketing consent. We may need to verify your identity before completing a request, and some information may be retained where required by law or necessary to resolve transactions and disputes.
Security
We use reasonable administrative and technical safeguards designed to protect information. No internet service can guarantee absolute security, so please use a strong, unique password and contact us if you believe your account or information has been compromised.
Children
This website is intended for business customers and adult consumers. It is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy to reflect changes to the website, our services, or applicable requirements. The updated date at the top shows when it was last revised.
Contact us
For privacy questions or requests, email Alice931206@outlook.com or call +86 731 2326 7998.